European Tour Properties annual conference under way in Spain
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European Tour Properties’ Annual Conference takes place at the magnificent Finca Cortesin this week, giving our world class venues the opportunity to develop relationships with other venues and view inspiring and thought-provoking presentations.
Finca Cortesin, situated near to the stunning Spanish town of Marbella, has been ranked by Golf World within the top ten resorts in Europe and has won multiple industry awards including best hotel in Spain in 2018 by Condé Nast Traveler.
The European Tour Properties team has organised a three-day conference which will include speeches and presentations from, among others, Pedro Mateos, Director of Customer Experience and Digital Transformation, Volkswagen, Golf Director of Finca Cortesin Miguel Girbes and Ryan Howsam, Chairman of the Staysure Group.
The conference’s headline guest speaker is European Tour Chairman David Williams. Mr Williams will be presenting an overview of the Tour’s strategic plans and development over the past five years since commencing in the role. He will also be discussing the benefits from both perspectives of the Destinations’ network.
Alexandre Meerson, owner of Alexandre Meerson Watches, will also be speaking to attendees about his luxury watch designing brand. Alexandre designs watches for many top watch brands, in addition to advising leading luxury brands on their customer engagement including Louis Vuitton, Loro Piana, Hublot and Tag Heuer.
Attendees have also been given the opportunity to network with other venues within the portfolio to discuss ideas and experiences.
This year’s event is themed around service, product quality and customer engagement and will be looking at techniques and innovation from other industries within the luxury segment. There is also the opportunity to learn about the fantastic European Tour Destination Finca Cortesin and its future ambitions, and will no doubt be rewarding from a professional and personal perspective for all attendees.
There are 45 attendees including representatives from 20 different venues, all contained within European Tour Properties’ world class portfolio of venues.
